Privacy Policy

PRIVACY & DATA

Privacy Policy

This Privacy Policy explains how Doutergas may collect, use, disclose, protect, and manage personal information when you visit doutergas.com, place an order, contact Customer Care, or otherwise interact with our online store.

01 · BUSINESS OPERATOR

The Company Behind Doutergas

Doutergas is owned and operated by Inner Mongolia Wangyi Technology Co., Ltd. The company is responsible for operating doutergas.com and handling personal information in connection with store operations, customer orders, support requests, and related services.

02 · PERSONAL INFORMATION WE COLLECT

Information Related to Your Visit and Order

Depending on how you interact with Doutergas, we may collect personal information that you provide directly as well as certain technical or transactional information generated through your use of the website.

Contact Information Information such as your name, telephone number, email address where provided, billing details, and delivery address.
Order Information Products purchased, order number, order value, shipping method, delivery information, return requests, refund information, and related transaction details.
Customer Care Information Information included when you contact us about a product, order, delivery, return, refund, complaint, or other request, including photos or videos where relevant.
Technical & Usage Information Information that may be generated when you access the website, such as device, browser, connection, website interaction, and similar technical information used to operate and protect the store.

03 · HOW WE USE YOUR INFORMATION

Supporting Store Operations

Personal information may be used where reasonably necessary to operate the Doutergas online store and provide services requested by customers.

  • Process and administer customer orders.
  • Confirm payments and support transaction processing.
  • Prepare, fulfill, ship, and track orders.
  • Communicate about orders, deliveries, returns, and refunds.
  • Respond to Customer Care requests and resolve order issues.
  • Maintain website functionality, security, and fraud-prevention measures.
  • Maintain appropriate business and transaction records.
  • Comply with applicable legal, regulatory, accounting, or operational requirements.

04 · ORDER & PAYMENT INFORMATION

Processing Your Purchase

When you place an order, information necessary to process the purchase may be provided to payment, fulfillment, logistics, or other service providers involved in completing the transaction.

Payment options are those actually displayed during checkout. Independent payment providers may process payment information under their own privacy and security practices.

05 · INFORMATION SHARING & DISCLOSURE

When Information May Be Shared

We may provide personal information to independent service providers where reasonably necessary to operate the store, fulfill customer orders, provide support, or maintain website services.

Payment & Transaction Providers To support payment authorization and transaction processing.
Fulfillment & Logistics Providers To prepare, ship, deliver, and track customer orders.
Website & Technology Providers To support website hosting, operation, security, technical functionality, and related services.
Legal or Compliance Requirements Information may be disclosed where reasonably required by applicable law, legal process, or valid regulatory requirements.

06 · DATA SECURITY PROTECTION

Protecting Personal Information

We use reasonable administrative, operational, and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No online transmission or storage method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we work to maintain protections appropriate to the nature of the information and the services provided.

07 · YOUR DATA RIGHTS

Requests Concerning Your Information

Subject to applicable law and any relevant exceptions, you may contact us regarding personal information associated with you.

  • Request information about personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information where applicable.
  • Raise questions or concerns regarding how your information is handled.
  • Exercise other privacy rights available under applicable law.

We may request reasonable information to verify the identity of a person making a privacy request before completing the request.

08 · COOKIE USAGE

Cookies & Similar Technologies

Doutergas and service providers supporting the website may use cookies or similar technologies where applicable to operate website functions, remember certain preferences, maintain security, understand website activity, and support the shopping experience.

Browser or device settings may allow you to manage certain cookies. Disabling some technologies may affect the availability or operation of website features.

09 · INFORMATION RETENTION

How Long Information May Be Kept

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, including order administration, Customer Care, returns and refunds, recordkeeping, dispute resolution, security, and applicable legal or compliance requirements.

10 · THIRD-PARTY SERVICES

Independent Service Providers

Our website and order process may use independent payment, logistics, fulfillment, technology, analytics, or other service providers. Where you interact with an independent provider, its own privacy practices may also apply to information processed directly by that provider.

11 · POLICY UPDATES

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in website functionality, business practices, service providers, privacy practices, or applicable requirements. The current version will be made available on this page.

12 · CONTACT INFORMATION

Privacy Questions & Requests

If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact Doutergas using the official business information below.

Brand Name Doutergas
Legal Company Name Inner Mongolia Wangyi Technology Co., Ltd.
Website doutergas.com
Customer Support Email service@doutergas.com
Registered Business & Return Address Room 1210, Block A, Mingze Plaza Commercial Building, Xinhua West Street, Huimin District, Hohhot, Inner Mongolia Autonomous Region

PRIVACY SUPPORT

Questions About Your Information?

Contact Doutergas if you have a question about this Privacy Policy, how personal information is handled, or a privacy-related request.

service@doutergas.com
Inner Mongolia Wangyi Technology Co., Ltd. · Doutergas · doutergas.com · service@doutergas.com